2x Traffic Management Operator (Centurion)

Company: FMS GP (Tolcon)
Location: Rooihuiskraal, Centurion
Reports to: Traffic Management Centre (TMC) Supervisor

Suitable candidates must possess the following minimum qualifications and skills: 

• Grade 12
• At least 2 years of incident management systems or CCTV surveillance experience
• Conversant in at least 2 languages
• Computer literacy
• Assertiveness
• Good people skills
• Ability to cope with unusual work schedules
• Team player
• Strong communication and writing skills
• Microsoft Office Excel, Outlook, and Internet
• Telephone etiquette
• Multi-tasking skills
• Ability to work under pressure

The successful candidate’s responsibilities will include, but are not limited to:

• Actively monitor and detect incidents within 3 minutes of their occurrence via the various detection methods.
• Ensure accurate logging and verification of all detected incidents.
• Dissemination of information regarding active incidents.
• Dispatching of on road services vehicles as well as coordination with relevant response units during active incidents.
• Monitor, record, and report all roadside and TMC equipment malfunctions.
• Ensure accurate and timeous completion of all administrative functions related to KPIs.