Administration Assistant & Customer Liason

Hire Resolves client is looking for a Administration Assistant & Customer Liason to join their team in Richards Bay. They will be responsible for supervising all duties performed by staff , both weighbridge and operational stuff if there’s no site supervisor present.

𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Stock accountability – send out all reports to customers.
• Ordering of office essentials – office management.
• Ensuring there’s personnel for the weighbridge.
• Ensuring all weighbridge are clean – and FEL readings are accurate when checking the scale.
• Solving all staff problems technical or staff related.
• Perform all other adhoc duties assigned to them by management.
• Scanning and uploading RMTS documents to core drive.
• Visiting all 3 sites to ensure everything is in order, in terms of checking if the printers are in good working order and give attention to the items that need it.
• Supervise the operators when loading the train.
• Make sure all FEL are filled with diesel and checked at the WB before loading the train
• Remind WB operators how to perform their duties, because most of them want to be handheld .
• Assisting anyone who has issues with the clocking system, sending out release documents to Transnet.
• Sorting out the data received from the weighbridge, because most of the times recording of data is wrong.
• Keeping track of weighbridge roaster.
• Ensuring all Weighbridges are cleaned on agreed dates with Sandi.
• Scanning of customer loaded out tickets.
• Communication with all customers.

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

• Degree/Diploma in Administration.

• Knowledge of power BI (not on a IT spectrum) but more so knowledge of how to get reports from the platform and how to insert data into it.

• MS Excel – How to read and manipulate data on spreadsheets.

• Excellent Communication skills.
• Excellent proficiency in full Microsoft Office Suite & other programs.
• Attention to detail.
• Organizational & co ordination skills.
• Customer service.