Branch Administrator – Hermanus Fidelity Services Group Cape Town, Western Cape

5 months ago 134

Fidelity Services Group

Job Details

Division
Fidelity ADT
Business Unit
FADT – Western Cape
Minimum experience
Associate
Company primary industry
Security and Investigations
Job functional area
Administrative

Job Description

MAIN PURPOSE OF JOB:

Assist and oversee all admin tasks in the branch.

QUALIFICATION & EXPERIENCE:

Minimum Grade 12
Minimum 2 years Administration Experience
Computer Literacy (Excel, MS Word, Outlook)

Responsibilities and Duties:

Check and liaise with OTC re quotes/contracts loaded
Checking and follow up on daily/monthly and outstanding leads
Assist with other Sales related Administration as and when needed
Assist reps with month end sales commission vs payments received and not yet allocated
Checking of daily banking and bank statement vs payments received, arranging of transfers to accounts
Arranging and following up on credit notes
Sending of monthly/daily invoices and statements
Assist with age analysis & bad debt cancellations
Save offers, rate reduction and referral free months processing and dealing with clients
Technical commission
Checking and handling of open technical calls on Listener, scheduling of new quotes loaded (including WIP)
HR function at office (loading of warnings, AOD’s, payroll orders, Monthly Awards, expenses, man powers, resignations, full and finals on HR manage and e-payroll)
Following up on unpaid debit orders, deceased accounts, closed accounts and incorrect info
Loading of urgent quotes/contracts when OTC is short staffed
Daily & monthly sales and OTC stats. Checking of ADDS, CXC and REINSTATEMENT reports, arranging for fixing of errors and transfers to other branches if needed
Monthly checking of branch clients increases
Clients queries, walk in, emails and telephonic queries and assisting with switchboard calls
Monthly, annual recurring orders. Requesting of quotes, RQN and receipting on SAP
Stock Control of books, documents, groceries, cleaning stock etc
CAPEX processing
Liaising with IT with changes to Reps, Techs, processes, reports
Arranging of functions
MOS report custodian
Toolbox talks
Review slides for branch and meetings
Disposals and assistance with asset register

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Important:
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Branch Administrator – Hermanus
Fidelity Services Group
Cape Town, Western Cape
Permanent
Closing Date 30 January 2026

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