Client Executive (Cape Town)

Job description

Are you an organised communications or marketing professional who enjoys keeping clients, projects and teams on track?

Stoneway is looking for a proactive and highly organized Client Executive to join our Cape Town team. This is a varied role combining client and account support, project coordination, digital content, quality control and corporate communications within an independent international brand and communications agency.
We work with ambitious local and international organisations to build powerful brands and deliver strategic, high-quality communications that make an impact. Our expertise spans capital markets, corporate communications, digital, branding and corporate reporting, with work across print, digital and motion.
We’re a collaborative team of strategists, designers and communicators who believe great work comes from great people — bringing together insight, creativity and expertise to create brands and communications that connect, engage and deliver.
As client executive you will work 3 days a week from our well-appointed studio in Woodstock, Cape Town with the flexibility to work from home 2 days a week.  In this role you will provide essential support across account teams, ensuring high-quality project delivery, seamless client service, and sharp project administration. You will also oversee vital administrative logistics, including managing corporate travel and accommodation for our on-site team deployments.

Main responsibilities include:

• Project administration and coordination
• Quality control and content support
• Client, account and communications support
• Corporate reporting and industry support
• Team logistics and business support

Requirements for this position:

• Bachelors degree in relevant field (ideally Communications, Public Relations or Marketing, Business Administration or Digital Media)- essential
• Min of 3 years experience in professional environment in above fields supporting project admin, coordination, scheduling, documentation and workflow tracking
• Hands on experience with project management tools
• Basic digital content management, uploading blogs, content on CMS (e.g. WordPress, Webflow) and completing structured data entry
• Corporate administration or coordination, specifically a proven track record of managing schedules, booking corporate travel (hotels, flights, itineraries) or handling event logistics
• Professional writing experience, including experience taking precise meeting minutes, drafting emails or preparing basic content and project documentation

Preferred (bonus) experience:

• Prior exposure to or a keen interest in digital projects, capital markets, investor relations or corporate communication Experience performing basic quality assurance (QA) or user testing for websites   and digital content
• Experience using media monitoring and management software or databases (e.g. Agility).
• Familiarity with annual and corporate reports and an understanding of their purpose
• Experience reviewing and tracking corrections across long-form documents, annual and corporate reports or other high-volume client deliverables