Data Business Analyst (Cape Town)

Job description

Data Business Analyst (Analytics and Insights)

Location: George, Western Cape (On-site | Hybrid negotiable)
Employment Type: Permanent
Experience: Minimum 5 years

Help shape the future of data, analytics and AI

At ARC, we're building the next generation of data, analytics and AI capabilities for Badger Holdings, including dotsure.co.za and Pacific International Insurance.

Our mission is simple: create Soft Landings by using technology to make work simpler, decisions smarter and businesses stronger.

We're looking for an experienced Data Business Analyst who thrives at the intersection of business, data and technology. This isn't a traditional business analyst role. You'll work closely with business stakeholders and Analytics Engineers to transform business challenges into trusted data products, actionable insights and measurable business outcomes.

If you're naturally curious, commercially minded and excited about modern data platforms, analytics and AI, we'd love to meet you.

What you'll do

As our data business analyst, you'll bridge the gap between business and technology by:

• Facilitating workshops to understand business challenges, opportunities and reporting needs.
• Gathering, analysing and documenting business requirements, business rules and functional specifications.
• Defining enterprise KPIs, metrics and business logic for implementation within modern data platforms.
• Working closely with analytics engineers to ensure business requirements are accurately translated into data models.
• Analysing data to identify trends, risks, opportunities and operational improvements.
• Building and contributing to dashboards, reports and analytical solutions that support business decision-making.
• Validating data quality, business logic and reporting outputs.
• Maintaining consistent business definitions, data standards and governance practices.
• Presenting insights and recommendations that influence strategic and operational decisions.
• Identifying opportunities to improve business performance through automation, AI and data-driven decision making.

What you'll bring

You'll be successful in this role if you have:

• At least 5 years' experience as a business analyst within a data, analytics, systems or technology environment.
• Strong stakeholder management and workshop facilitation skills.
• Experience defining business rules, KPIs and reporting requirements.
• Strong SQL skills for data investigation and validation.
• Experience working with business intelligence tools such as Qlik, Power BI or Looker.
• Excellent analytical thinking, problem-solving and communication skills.
• Experience working within Agile delivery environments.
• Knowledge of data governance principles and regulatory requirements.
• Confidence using AI tools to improve productivity and decision-making.

Advantageous experience

• Experience with dbt or semantic layer concepts.
• Snowflake or other cloud data platforms.
• Python for data analysis.
• Git or version control tools.
• Insurance or financial services experience.
• Exposure to AI-enabled analytics or automation initiatives.

Qualifications

• Bachelor's degree in business analytics, information systems, computer science, data science, statistics, commerce or a related field.
• A recognised business analysis certification (IIBA CBAP/CCBA, BCS business analysis or equivalent) would be advantageous.
• Microsoft Power BI data analyst associate, SQL certification or other relevant analytics certifications would be beneficial.
• Agile or Scrum certification would be advantageous.

The kind of person who will thrive here

You're someone who:

• Takes ownership and enjoys solving complex business problems.
• Is naturally curious and enjoys asking "why?"
• Thinks commercially and understands how data creates business value.
• Can translate technical concepts into language business stakeholders understand.
• Builds strong relationships across all levels of an organisation.
• Enjoys working in collaborative, fast-paced environments.
• Is passionate about analytics, emerging technologies and continuous learning.

Why join ARC?

We're not building another reporting team—we're building a modern data organisation where business knowledge, analytics, engineering and AI come together to solve meaningful business problems.

Here you'll have the opportunity to:

• Define the enterprise metrics that drive strategic decisions.
• Work with modern technologies including dbt, Snowflake, Qlik Cloud and AI.
• Partner with highly skilled analytics and data engineering teams.
• Influence how data is used across the business.
• Continuously develop your skills as analytics and AI evolve.
• Help build intelligent systems that improve how people work every day.

Location

This role is based in George, Western Cape.

We believe collaboration is strongest when we're together, so this is primarily an on-site role. Hybrid working arrangements may be considered for the right candidate.

Ready to apply?

If you're looking for more than a traditional business analyst position and want to play a key role in shaping the future of data, analytics and AI, we'd love to hear from you.