Examinations Teamleader (DL) (Durban)

Job description

Key Roles and Responsibilities:

The Team Leader: Examinations is responsible for overseeing the administration and management of examination processes across the campus, ensuring smooth and efficient operations. This role includes coordinating exam timetables, maintaining the integrity of the examination process, managing invigilators and ensuring that all policies and procedures are adhered to. The Team Leader: Examinations will work closely with the Campus Registrar, academic departments, student support services, and other administrative units to guarantee a fair, effective, and organised examination experience for all students.

     Examination Coordination:

• Plan and organise all aspects of examinations, including timetabling, venue allocation, and invigilator arrangements.
• Coordinate with academic departments to ensure that examination schedules align with the module requirements.
• Ensure timely and accurate dissemination of exam timetable and information to students and relevant staff.

      Exam Logistics:

• Ensure that examination venues are prepared, equipped, and staffed appropriately for all examination sessions.
• Oversee the setup and management of exam materials, including question papers, answer scripts, and other resources.
• Manage student access during exams to ensure that security and academic integrity are maintained.
• Ensure the collection, batching and secure storage of completed exam scripts.
• Ensure timely and accurate marking and moderation processes
• Ensure that all marked scripts are stored in the examination safe

     Communication and Liaison:

• Serve as the main point of contact for students and staff regarding all examination-related matters.
• Communicate effectively with all stakeholders to resolve issues and answer questions regarding exams.
• Work closely with the Campus Registrar and Student Support Services to address any special accommodations or concerns related to exams.
• Address student concerns and complaints related to exams, ensuring a fair and supportive approach.
• Maintain a list of special concessions and ensure accessibility accommodations for students with disabilities are provided in compliance with institutional policies.

     Staff Management

• Manage the recruitment, deployment, and evaluation of invigilators together with the Campus Registrar
• Supervise and train invigilators.
• Ensure staff are well-prepared to carry out their duties in a professional and efficient manner.

     Exam Security and Compliance

• Maintain strict security protocols for handling, storing, and distribution of examination materials.
• Ensure compliance with institutional and regulatory guidelines related to examination administration.
• Investigate and report any cases of academic misconduct or examination irregularities.
• Monitor exam processes to prevent cheating and academic dishonesty.

     Data Management:

• Capture and QA examination venue details for all registered students
• Manage International student examination process
• Manage venue change requests and update in mySTADIO
• Maintain accurate records of exam schedules for invigilators
• Check and sign claim forms for Invigilators
• Create and maintain accurate records of students who missed the exams due to extenuating circumstances.

Qualification and Minimum Requirements:

• National Senior Certificate (Matric),
• Tertiary Qualification will be an advantage
• The incumbent must have previous experience within a similar role.
• Drive and self-motivation are critical in this role.
• This position requires an individual who can pay close attention to detail and can work independently and accurately under pressure.
• Have excellent interpersonal and organizational skills.
• Enthusiasm and the ability to thrive in an atmosphere of constant change.
• Ability to work with a diverse team in a fast-paced environment.
• Excellent communication skills with the ability to communicate in a courteous, tactful, and concise manner.
• Committed to producing quality work.
• Computer literate; experience and competency in word processing and spreadsheets.
• Experience in the use of STADIO’s systems; Learner Management systems (LMS) and Student Information Management System (SIMS)

Knowledge and Skills:

• Communication skills, both verbal and written
• Attention to detail
• Customer service
• Computer literacy, and proficiency in Excel
• Ability to cope with change
• Commitment to continuous learning
• Confidentiality and ethics
• Excellent time management skills
• Ability to work under pressure and within a team

Posted on 18 Dec 15:32, Closing date 8 Jan