Field Sales Manager (East London)

Job description

Purpose of Role:
The Field Sales Manager role is to drive sales and build strong client relationships within a designated territory. This role involves face-to-face engagement with existing customers, promoting Shop2Shop solutions, and contributing to the company’s growth.. 

You’ll thrive in this role if…·      

• Are passionate about sales and business development.·     
• Enjoy collaborating across departments and building lasting customer relationships.·      
• Take ownership of your area and have a proactive approach to performance and problem-solving.·     
• Are results-driven and capable of translating strategy into action.·      
• Excel in customer service and enjoy working in a dynamic, target-oriented environment

What you’ll do…·      

• Collaborate with the Business Development and Area Sales Manager to implement and execute regional sales strategies aligned with company goals.·      
• Promote S2S product offerings to increase business reach and attract new clients, passing leads to the BDM & ASM.·    
•    Manage and grow existing accounts through strong relationship management and retention strategies.
• Plan and execute daily field visits to maximize territory coverage.
•  Provide daily support to customers, addressing queries to maintain high customer satisfaction.·     
•   Work with the ASM on branding and marketing visibility within your territory
• Work with marketing, product, and customer success teams to align field efforts with company goals.
• Provide feedback from the field to help improve products and services.
• Execute perfect store compliance ·   
• Assist in executing key projects that improve sales performance and customer experience.·    
• Conduct Monthly market and competitor analysis to identify trends, gaps, and opportunities.·   
• Collaborate with the BDM & ASM on lead generation and track conversion of leads.·   
• Manage safes and accounts with clear plans and strategies to ensure profitability of territory.· 
•  Present bi-weekly sales performance reports to the ASM for review.·    
•  Ensure operational compliance through monthly vehicle checklist completion.·     
•  Oversee fleet management and maintain up-to-date logbook records.·   
•  Respond to ad-hoc tasks and support requests from senior leadership in line with your role..·  
•  Ensure CRM data accuracy, completeness, compliance and entries or activities align with organizational guidelines and requirements.

 Qualifications and Experience

• Grade 12 certificate
• Proven experience in sales, account management, or a related field.
• Strong knowledge of customer relationship management principles.
• Ability to analyze market trends and competitor performance.

Industry Knowledge

• Deep understanding of our industry in South Africa.
• Familiarity with regulatory frameworks, pricing dynamics, and competitor landscape.

Posted on 17 Oct 11:53, Closing date 16 Dec