Industrial Relations Officer – Bloemfontein Fidelity Services Group

3 hours ago 3

Fidelity Services Group

Job Details

Department
FSG Bloemfontein
Minimum experience
Mid-Senior
Company primary industry
Security and Investigations
Job functional area
Legal

Job Description

Overall Purpose of the Job: Guide and advise business leaders’ management and staff in labour relations matters within the organisation whilst ensuring compliance to labour legislation.

Minimum Requirements

Relevant Qualification – Relevant Degree and extensive IR Experience
Admitted attorney will be advantageous with an employment law background
5 years relevant work experience, 2 of which should at least be in a unionized environment
Conducting of CCMA / Bargaining Council Arbitrations with a successful track record
Understanding of the Labour Court process and appearances
Handling of union issues and wage negotiations at various levels
Advanced computer literacy in the Microsoft Office package — MS Word, MS Excel, E-mail
Must be willing to travel – own reliable transport

Duties & Responsibilities

Reporting
Manage disciplinary statistics — Department of Labour submission purposes – monthly for final report to be submitted
Monthly reporting of National Employee Relations statistics
Weekly reporting of Employee Relations activities and action plans
Management of the reports submitted by Investigators and Ombudsman-tracking of open cases on a weekly basis and reports to be submitted in this regard and adhering to timelines.
Reports submitted to and by investigators – to ensure full compliance and adherence to basic fundamentals in relation to the concern raised- as and when reports are received
Project Management
Advise and management of all retrenchment and structural changes within the region as and when occurs
Consultation processes to be completed within the relevant time periods
Manage grievances received within region to ensure compliance with code of good practice and other related polices
Provide advice to management on ER related matters and disciplinary procedures
Manage appeals procedure
Industry benchmarking in relation to conditions of employment and union activity of industry competitors per function of the business
Conducting of IR Training as per National Training Schedule and regional requirements
Manage Labour Court matters as a liaison with external attorneys
Management of strikes and labour unrest interventions
Analysis of the nature and trends in respect of ER Related Matter/s and drive intervention/s of corrective measures
Support the management of Department of Labour visits and execution of activities
Management of internal and external stakeholders
Provide advice with relation to Contracts of Employment, Terms and Conditions of Employment and restructuring workforce planning
Interaction with line managers in order to improve diversity within the workplace
Drafting of recommendations
Having a tracking mechanism of those concerns being addressed by line management
Liaise with HR field and Learning and Development regarding EAP alignment within the company and the plan of action thereof.
Union activity
Form sound relationships with union representatives and drive climate within the Operations Business.
Having measures in place to ensure proactive notification of staff concerns and action points.
Management of Union Membership within the company on a monthly basis
Conduct/Coordinate Employee Engagement sessions in order to be aware of the climate within the business and promote a healthy working culture
Negotiation and attendance of union meetings
Establish and co-ordinate management/employee/union communication to promote a healthy working culture
Address and respond to union correspondence
Establish employee concerns to potentially reduce union membership and activities
Directing others
Address all union issues and grievances
Enter into and manage union negotiations regarding issues that may arise.
Attend to meetings and consultations with unions on all issues within FSG.
Manage union correspondence and issues on a daily basis within FSG.
Internal customer services
Handling of “walk in” complaints and service requirement from internal departments.
Suspensions
BCEA advice to HR Managers and or Line Managers
LRA and EE advice
Disciplinary hearings for administration departments
All “walk in” should be dealt with as a priority
CCMA
Management of all CCMA cases for the Group where required including legal drafting and appearances in conciliations and arbitrations.
Legal and legal compliance
Compliance and governance for the Group and its subsidiaries.
Drafting, vetting and negotiating of agreements both in the commercial and labour environments
Drafting of legal opinions
Ensuring compliance with Court rules and Regulations
Liaising with external attorneys.
Managing external advisors
Engagement with Internal stakeholders across the Group.
Implement legally compliant best business practices and policies in order to protect the organization from regulatory and or legal action
Ensure continuous process improvement to enable effective operational processes
Provide expert recommendations that are technically accurate and timeous
Minimise potential financial losses through identifying, assessing and mitigating risk
Identify, manage and mitigate, where possible, the function’s operational risks in order to provide assurance to the business
Attend to ad-hoc legal functions and advise across the Group.
Draft and attend to all Labour Court and Labour Appeal Court matters within the Group
Ad-hoc
Assisting with other ad-hoc tasks, analysis and projects as and when required
Monitor internal labour relations trends and submit relevant reports
Advisory capacity related to all employee concerns and management to HR personnel
Keep up to date with current ER legislation and ensure this is aligned with company’s Employee Relations policy
Ensure that all ad-hoc duties are completed within the specified time period
Time Management
Attend to retrenchment consultations
Attend to chair disciplinary hearings
Attend to chair grievance hearings
BCEA and Labour advice to HR, Line Managers and employees
LRA and EE advice

Skills and Attributes:

Exceptional administrative skills
Expert knowledge of labor legislation, policies and procedures
Goal orientated
Good communication and Interpersonal skills
Highly organized
High accuracy and attention to detail
Excellent time management
Problem Solving and analytical capability

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Important:
Our sole purpose is to share new jobs in South Africa with our readers that seek employment. The job shown on this page, belongs to the Company as seen on the listing.

Industrial Relations Officer – Bloemfontein
Fidelity Services Group
Bloemfontein, Free State
Permanent
Closing Date 08 May 2026

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