Operations and Marketing Coordinator (Johannesburg)

Job description

Oksijen  ·  Cote Bougie

We're Hiring: Operations and Marketing Coordinator

Oksijen is a boutique interior design studio in Johannesburg, now in its nineteenth year, opening a new showroom soon. Côté Bougie is our sister venture, importing candles, reed diffusers, decor, African art and design pieces. Between the two, we sell online, through a stand at Trov, and soon from our own showroom. We need someone to run everything that happens once a piece is ready to sell: getting it onboarded, shipped, packaged, tracked, and followed up on, and telling that story on social media.

About the role

This is a hands-on role covering fulfillment, logistics, and marketing across Oksijen and Côté Bougie. You'll manage the full order process from purchase to delivery, keep our Trov stock tracked and current, build relationships with buyers, sellers, and stockists, and run our social media. You'll also set up the systems, order tracking, packaging, follow-up emails, that make all of this run smoothly day to day.

You'll also coordinate shoots, catalogue new pieces, and curate sales campaigns on Instagram and Facebook, as well as future physical exhibitions and launches.

What we're looking for

• Experience in e-commerce operations, order fulfillment, or a similarly logistics-heavy role
• Comfortable with outbound sales: cold calling and emailing to build relationships with buyers, sellers, and stockists
• Strong understanding of branding and marketing, and how to place the right product with the right customer
• Working knowledge of WooCommerce or a similar e-commerce platform
• A real interest in and knowledge of interiors, design, and decor, including African art and collectables
• Comfortable managing packaging, stationery, and the physical unboxing experience
• Social media content creation and management
• Comfortable coordinating photoshoots and content days (photography skills a bonus, as we have our own studio space)
• Organised enough to build a process from scratch and keep it running
• Your own computer
• Your own reliable transport
• A valid driver's licence
• South African resident, or holder of a valid work permit
• Contactable references

Compensation and Contract

Base salary is market-related and negotiable based on experience. Part of the package is commission-based, tied to new accounts and trade sales, and that commission increases in line with performance.

This position starts on a 6-month contract basis, renewable thereafter.

How to apply