1 month ago
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Job Details
Division
Information Technology Shared Services
Minimum experience
Associate
Company primary industry
FMCG
Job functional area
Information Technology
Job Description
We are looking for a technically capable Process Automation Analyst (SharePoint & Workflows) to design, build and support digital solutions that streamline and automate business processes across the AVI Group.
This role sits at the intersection of business process analysis, workflow automation and platform enablement. You will work closely with business users and technical teams to translate operational needs into well-governed, scalable automation solutions; with a strong emphasis on SharePoint, Workflow Platforms and ITSM-aligned processes.
This is a hands-on role for someone who enjoys turning complex, manual processes into practical, well-structured digital workflows that improve how people work.
Key Areas of Impact:
Engage with business stakeholders to analyse, document and improve business processes
Translate business requirements into detailed functional and technical specifications
Design, build, maintain and support:
Workflow automation and form-based applications
SharePoint architecture and productivity solutions
ITSM-related automation and enablement solutions
Support and optimise existing workflows, forms and platforms, including troubleshooting and enhancements
Ensure all solutions align with governance, security standards and architectural best practice
Collaborate with Technical Analysts, Infrastructure Architects and external vendors
Produce clear technical documentation and user-facing process guidance
What It Takes to Succeed:
Technical Environment & Skills
You should have solid hands-on experience in several of the following areas:
Workflow automation and form-based solution design
SharePoint architecture, sites, libraries, lists and custom components
C#, ASP.NET, PowerShell, HTML, CSS and JavaScript
REST APIs and object-oriented development principles
Relational databases (SQL Server, MySQL or PostgreSQL)
Automation platforms such as K2 and/or Nintex
Exposure to ITSM processes and platforms
Qualifications & Certifications that will contribute to your success:
Diploma in Information Technology or similar
Approximately 3 years’ relevant experience in process automation, workflow development or productivity solutions
Additional Requirements that will enhance your impact for success:
Degree in Information Systems, Computer Science or a related discipline
5+ years’ experience in a similar automation-focused role
Strong hands-on experience with K2 and/or Nintex workflow platforms
What We’re Looking For
Strong analytical and problem-solving capability
Ability to engage confidently with both technical and non-technical stakeholders
A structured, practical approach to solution design and delivery
High attention to detail, documentation and governance
Comfortable working independently while collaborating closely within a broader IT environment
Why Join AVI?
At the heart of our AVI Shared Services Divisions is a commitment to excellence, collaboration, and continuous improvement. You’ll operate in a complex, multi-brand environment where process automation directly impacts efficiency and execution. The role offers exposure across multiple business units, meaningful ownership of solutions, and the opportunity to influence how work gets done at scale. If you are passionate about making an impact, solving complex problems, and collaborating with others to drive excellence, this is the place for you.
Important:
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