Radio Account Manager (Johannesburg)

Job description

Purpose 

• Work cooperatively with social media team, and for the business, to meet operational and team objectives. 

Client Retention 

• Maintain informal and formal communication with existing clients about project scope’s budget and timelines 
• Obtain client feedback on the services delivered. 
• Receive clear and written specifications of creative requirements from clients 
• Contribute to target of minimum on average per month for profitable sales volume and strategic objectives 

Strategic Advisory 

• Respond to strategic briefs and work as and when required 
• Holding Clients and Internal Stakeholders accountable to signed off strategy and implementation 
• Provide rationale on strategic proposals to clients and sell in media opportunities 
• Interact and engage with relevant suppliers and ensure swift implementation with suppliers 
• Keep up to date with relevant industry and media and marketing trends. 

New Business and Sales 

• Respond to briefs 
• Accurately communicate and sell creative opportunities to potential clients 
• Follow up on Sales Leads 
• Follow up with customers, compete orders and process sales leads 

Administration 

• Work cooperatively with clients and for the business, to meet operational and team objectives 
• Prepare proposal and schedules according to the brief 
• Handle Orders, complaints, and other enquiries from clients 
• Provide general administrative support to the director as directed 
• Perform data entry when orders are completed or changed 
• Process Sales and data progress reports 
• Respond to emails, phone calls and others forms of correspondence 
• Ensure all client information is correct 
• Make sure that the tracker is always in sync with sales contracts 
• Adhere to departmental confidentiality and compliance standards. 
• Quality checks on request from clients. 

Reporting 

• Report daily and or weekly on new and repeat business sales 
• Capture a log of clients contacted (declined and on-boarded). 
• Post Campaign reports/case studies for existing clients

Requirements

Skills/ Competencies 

• Strong verbal and written communication 
• Persuasion and influence 
• Displaying Leadership 
• Customer Focused 
• Multi-tasking 
• Working well within a team 
• Meeting deadlines and delivering set objectives 
• Organisational skills 

Desired experience & Qualifications. 

• Matric or similar qualification NQF 4 
• Certificate/ Diploma in Advertising, Sales and Marketing or similar qualification 
• Proficiency in MS Office 6. Experience Required Essential 
• 3-4 years’ experience in a sales role with a proven track record Preferred 
• Client Service and Key Account Management experience in a marketing and digital industry 
• Knowledge of the media market 

Remuneration 

• Market related 

Apply to:

Recruitment@kenamedia.co.za

Company Description