Regional Manager Fidelity Services Group Johannesburg, Gauteng

2 hours ago 2

Fidelity Services Group

Job Details

Division
FSS Robertville
Minimum experience
Mid-Senior
Company primary industry
Security and Investigations
Job functional area
Management

Job Description

Regional Manager – Inland North Region- Robertville

Introduction…

The above position is vacant at our Inland North Region (Robertville), reporting to the General Manager. The overall purpose of this position is to ensure that all site security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times, whiles managing a profitable business.

Minimum Requirements…

Matric/Grade 12 Certificate
PSIRA Grade A registered and accredited
At least 10 years’ experience in a Senior Management position
At least 5 years’ experience in management
Working knowledge of the Firearm Act is required with training and competency.
Exceptional staff management experience is required
Above average Computer literacy with competencies in all programmes.
No criminal record.
Sound planning, administration, interpersonal communication and client liaison skills are required. .
Own reliable transport and valid Driver’s Licence is required.
Positive work References

Job Specification…

Key areas of responsibility will include:

Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
Managing allocated branches to ensure that contractual requirements are met as stipulated by clients.
Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Clients
Constantly evaluating the service levels and providing and making risk associated recommendations to the Clients regarding the improvement of services
General management and supervision of security staff to ensure that required performance is met at all times
Dealing with all required administration matters including logistical and financial management.
Liaising daily with management on various operational issues
Liaising daily with General Management/the Executive on various Operational and Financial matters
Ensuring that all HR related queries are dealt with promptly
Managing disciplinary processes.
Submitting relevant weekly / monthly incident and general reports to Management Investigating incidents and reporting on such
Must have sound knowledge of the ISO 9001:2008 Management System
Must have a sound working knowledge of Guarding operations

Core Competencies:

Analytical, Critical Thinking & Planning skills
Leadership & Self Development skills
Goal Setting & Organisational skills
Driving & Managing change
Driven for results
Interpersonal skills & Self Development
Communication direction & skills
Development of others
Customer focus and focus on continuous improvement
Teamwork and Team Player
Business acumen and Managerial courage
Presentation and Communication skills
Negotiation skills

Other personality attributes:

Assertiveness
Initiative
Strong leadership ability
Good communication skills both verbal and written
Conflict management / Control Management
Strong negotiation skills
Maintaining effective teams
Empowerment mind-set with team members

Interested candidates whose credentials best match the requirements can send their CV’s before close of business on 27 May 2026

We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees the choice made is purely on merit, historically disadvantaged candidates and black female candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful

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Regional Manager
Fidelity Services Group
Johannesburg, Gauteng
Permanent
Closing Date 15 July 2026

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