Short Term Rental Assistant

A leading Airbnb Management company in the hospitality/tourism sector is looking for an experienced Short Term Rental Assistant to oversee their property portfolio in the Panorama, Cape Town area. This role is central to ensuring high-quality operations, involving the supervision of housekeeping and maintenance teams, coordinating end-to-end property turnovers, conducting detailed inspections, and managing stock control. We are seeking a highly organized individual with at least 2 years of relevant experience in short-term property rentals who can manage all operational aspects, maintain high standards, and effectively liaise with internal teams and external providers. If you have the required experience and thrive in a fast-paced property management role, we want to hear from you.

Responsibilities:

• Manage and supervise both the housekeeping and maintenance teams to ensure all properties are maintained to a high standard and run smoothly.

• Coordinate and supervise the end-to-end process for property changeovers, including cleaning, restocking, and preparing properties for new guest arrivals.

• Conduct thorough property inspections both before guest check-in and after check-out to guarantee that company quality standards are consistently met.

• Efficiently purchase and restock all guest amenities and property consumables.

• Log, track, and report minor maintenance and upkeep issues to the relevant internal team members.

• Maintain accurate digital checklists and administrative records, and effectively communicate with the internal team and external service providers.

• Assist with the general marketing of the properties.

• Engage and liaise with property owners and various stakeholders.

Requirements:

• Matric certificate (High School equivalent qualification).

• A minimum of 2 years of relevant experience specifically in short-term property rentals.

• A valid driver’s license.

Contact Hire Resolve for your next career-changing move.