Team Leader: IT TWK Agri Piet Retief, Mpumalanga

Job Details

Division
IT
Business Unit
IT Infrastructure
Minimum experience
Associate
Company primary industry
Agriculture
Job functional area
Information Technology

Job Description

TWK Agri has the following vacancy available: Team Leader: IT within the IT division at Piet Retief, Mpumalanga.

Job Summary

This role involves overseeing daily IT operations, acting as the primary technical escalation point, and leading the training and development of junior technicians. The IT Team Lead will balance hands-on technical support with team leadership and mentorship, ensuring high service standards while driving continuous skills development across the IT team.

Responsibilities and Duties

Lead and supervise all IT staff based in Piet Retief
Act as the primary escalation point for technical issues
Provide hands-on support across hardware, software, and network environments
Train, mentor, and develop IT Trainees and Junior Technicians
Ensure service delivery meets company standards and SLAs
Assist in onboarding and evaluating new technical staff
Maintain documentation, processes, and best practices
Liaise with the IT Service Delivery Lead on performance and operations
Support other regions when required

Qualifications and Skills

Matric (Grade 12)
CompTIA A+ and CompTIA Network+ certifications
CompTIA Security+, Microsoft 365 Fundamentals or Associate certifications, Ubiquiti (UBWS or equivalent), ITIL Foundation (advantageous)
2–5 years’ IT support experience
Proven experience leading or mentoring junior staff
Strong troubleshooting skills across Windows OS, Microsoft 365, networking (LAN/WAN, Wi‑Fi), hardware, and end‑user devices
Strong leadership skills with a high level of accountability
Ability to train, mentor, and develop junior staff
Excellent analytical and problem‑solving abilities
Effective communication skills (technical and non‑technical)
Ability to work independently, take ownership, and maintain a high attention to detail with a strong focus on service quality

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.

*The company can expire job adverts at any time at their own discretion.
**TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.

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Team Leader: IT
TWK Agri
Piet Retief, Mpumalanga
Permanent
Closing Date 04 June 2026