Introduction
Toys R Us and Babies R Us South Africa is hiring Shop Assistants for permanent retail vacancies.
The available opportunities include a Shop Assistant post in Greenstone, Johannesburg, and a Shop Assistant/Cashier post in Dolphin Coast/Ballito, KwaZulu-Natal.
These jobs are suitable for applicants who have Matric, retail experience, good customer service skills and the ability to work shifts.
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About Toys R Us and Babies R Us South Africa
Toys R Us and Babies R Us are well-known international retail brands. Toys R Us South Africa operates more than 60 physical stores, including stores in South Africa and other Southern African countries, as well as an online store.
The company focuses on offering customers a wide range of toys, baby products and family retail products while creating an enjoyable shopping experience for children, parents and families.
Quick Job Overview
| Company | Toys R Us and Babies R Us South Africa |
| Positions | Shop Assistant / Shop Assistant Cashier |
| Department | Sales |
| Industry | Retail |
| Job Functional Area | Sales |
| Minimum Experience | Entry Level |
| Contract Type | Permanent |
| Education Required | Matric Certificate |
| Experience Required | 6 months retail experience |
| Transport Requirement | Own or reliable transport required |
Available Vacancies
| Position | Location | Province | Posted Date | Closing Date |
| Shop Assistant | Greenstone, Johannesburg | Gauteng | 21 April 2026 | Not specified |
| Shop Assistant/Cashier | Dolphin Coast/Ballito | KwaZulu-Natal | 03 June 2026 | 03 July 2026 |
About the Shop Assistant Role
The Shop Assistant role focuses on delivering excellent customer service and helping customers enjoy a positive shopping experience.
Successful candidates will assist customers on the sales floor, provide product information, support store promotions, help with merchandising and contribute to store sales targets.
The role is suitable for applicants who are passionate, energetic, sales driven and comfortable working with customers.
Job Purpose
The main purpose of the role is to maximise sales by delivering excellent customer service and giving customers a positive shopping experience.
Successful candidates must be able to provide friendly service, assist shoppers and support the store team in achieving good performance.
Key Skills Needed
Applicants should have the following skills:
- Sales driven attitude
- Excellent customer service skills
- Tenacity
- High motivation
- Target driven mindset
- Excellent selling skills
- Good communication skills
- Merchandising ability
Key Performance Areas
Successful candidates will be responsible for:
- Providing excellent customer service
- Giving customers a positive shopping experience
- Attending to each customer’s shopping needs
- Putting the customer first
- Providing prompt service on the sales floor and by telephone
- Following customer service standards
- Determining customer needs
- Advising customers on products, prices and warranties
- Demonstrating and explaining products to customers
- Selling goods and promoting add-on sales
- Ensuring goods are correctly priced and displayed
- Ensuring promotions are implemented on time
- Following merchandising and layout standards
- Maintaining housekeeping standards
- Preparing and maintaining advertised sales promotions
- Reporting fast and slow sellers to the Store Manager
- Participating in stock takes and stock counts
- Minimising stock loss
- Minimising expenses in the area of responsibility
- Maximising sales in all areas
- Protecting company assets
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Minimum Requirements
Applicants must have:
- Matric Certificate
- 6 months retail experience
- Own or reliable transport to work shifts
General Responsibilities
Successful candidates may also be required to:
- Perform other duties requested by Senior Management
- Attend mandatory training
- Attend service training
- Maintain confidentiality of company information
- Take part in appraisals and personal development reviews
- Stay updated with current standard operating procedures
- Co-operate with new technology and new work methods
Who Should Apply?
These vacancies are suitable for applicants who:
- Have Matric
- Have at least 6 months retail experience
- Enjoy working with customers
- Are passionate about sales
- Can work shifts
- Have reliable transport
- Are confident, friendly and motivated
- Can work in a busy retail environment
- Are interested in permanent retail work
How to Apply
Applicants must apply online through the official Toys R Us and Babies R Us South Africa careers platform.
When applying, make sure your CV is updated and clearly shows your retail experience, customer service skills and availability to work shifts.
CLICK HERE TO APPLY FOR SHOP ASSISTANT/CASHIER - KZN
CLICK HERE TO APPLY FOR SHOP ASSISTANT - JHB
Documents Required
Prepare the following documents before applying:
- Updated CV
- Certified copy of ID
- Certified copy of Matric certificate
- Proof of retail experience, if available
- Proof of address, if required
- Any customer service or sales certificates, if available
Application Closing Date
The Shop Assistant/Cashier post in Ballito closes on:
03 July 2026
The closing date for the Greenstone Shop Assistant post was not specified in the provided advert.
Applicants should apply as soon as possible while the vacancies are still open.
iYouth Advice
Before applying, make sure your CV highlights your retail experience, sales skills and customer service ability.
Since these are shop assistant roles, include any experience where you helped customers, worked with stock, packed shelves, handled sales, worked at a till point or supported store promotions.
Also mention that you have reliable transport and are available to work shifts, as this is part of the requirements.
Frequently Asked Questions
What company is hiring?
Toys R Us and Babies R Us South Africa is hiring.
What positions are available?
The available positions are Shop Assistant and Shop Assistant/Cashier.
Where are the jobs located?
The jobs are in Greenstone, Johannesburg and Dolphin Coast/Ballito, KwaZulu-Natal.
Are these permanent jobs?
Yes, the vacancies are listed as permanent.
What qualification is required?
Applicants need a Matric Certificate.
Is experience required?
Yes, applicants need 6 months retail experience.
Is transport required?
Yes, applicants must have own or reliable transport to work shifts.
What is the closing date?
The Ballito Shop Assistant/Cashier post closes on 03 July 2026. The Greenstone closing date was not specified in the provided advert.
iYouth Disclaimer
iYouth is not Toys R Us or Babies R Us South Africa and does not charge any fees for job applications. Applicants must apply directly through the official employer application platform.
Never pay anyone for a job application, interview, background check or placement.
Final Thoughts
The Toys R Us and Babies R Us Shop Assistant vacancies are good opportunities for applicants who want permanent retail work in Gauteng or KwaZulu-Natal. If you have Matric, 6 months retail experience and reliable transport, apply as soon as possible.
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