UCT-Baxter Theatre Centre Usher Jobs 2026: Apply for X15 Ad-Hoc Front of House Posts

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Introduction

The Baxter Theatre Centre is inviting suitable applicants to apply for 15 Usher positions in the Front of House department.

The positions are available on an ad-hoc basis, with appointment expected to commence on 01 July 2026.

Successful candidates will assist Front of House staff by providing excellent customer service to Baxter Theatre patrons and helping to ensure public safety.

Helpful Resources for Job Seekers:

About Baxter Theatre Centre

Baxter Theatre Centre is linked to the University of Cape Town and is one of the well-known theatre venues in Cape Town.

The theatre hosts performances, events and productions, and its Front of House team plays an important role in welcoming patrons, assisting with seating, guiding visitors and helping create a safe and professional theatre experience.

Quick Job Overview

DetailsInformation

Employer	Baxter Theatre Centre / University of Cape Town
Position	Usher
Number of Posts	X15
Department	Front of House
Basis	Ad-hoc
Start Date	01 July 2026
Rate of Pay	R52.69 per hour
Location	Baxter Theatre Centre, Rondebosch
Reference Number	E26616
Closing Date	20 June 2026

About the Usher Position

The Usher position is a customer-facing role within the theatre environment.

Ushers help patrons before, during and after performances. Their role includes checking tickets, helping guests find their seats, responding to patron needs and guiding people safely through the theatre.

This role is suitable for applicants who enjoy working with people, can communicate clearly and can remain calm during busy events.

Minimum Requirements

Applicants must have:

Grade 12 certificate
Friendly disposition
Sound interpersonal skills
Good verbal communication skills
Good written communication skills
Fluency in English
Ability to speak at least one other official language
Ability to work well under pressure
Ability to work as part of a team
Ability to work independently
Alertness
Ability to think quickly during emergencies
Strong customer service sense
Flexibility to work according to Baxter Theatre operational hours

Advantageous Experience

Previous working experience in one of the following industries will be advantageous:

Hospitality
Theatre
Events
Entertainment
Customer service
Front of house operations

This experience is not listed as compulsory, but it can strengthen an application.

Duties and Responsibilities

Successful candidates will assist patrons at Baxter Theatre Centre by performing duties such as:

Scanning admission tickets
Ensuring patrons are seated timeously
Ensuring patrons are seated in the correct venue
Assisting patrons to find their seats
Helping patrons locate facilities
Directing patrons to the restaurant
Directing patrons to the bar
Directing patrons to toilets
Assisting with special needs where required
Resolving seating disputes
Responding to patron concerns
Guiding patrons to exits
Guiding patrons to entrances
Supporting public safety
Providing excellent customer service

Customer Service Responsibilities

Ushers must be able to deal with patrons in a professional and friendly manner.

This may include:

Welcoming visitors
Answering basic questions
Helping patrons understand seating arrangements
Assisting people who arrive late
Handling queries calmly
Supporting patrons with accessibility needs
Escalating problems where necessary
Representing the theatre professionally

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Working Hours

The positions are available on an ad-hoc basis.

Applicants must be flexible and willing to work according to Baxter Theatre’s operational hours.

This may include:

Evenings
Weekends
Public holidays
Performance times
Event days
Irregular shifts

Rate of Pay

The rate of pay is:

R52.69 per hour

Applicants should note that this is an ad-hoc opportunity, meaning working hours may depend on theatre schedules and operational needs.

How to Apply

Applicants must email the required documents in a single PDF file to:

Mr Jerome Fish
Email: jerome.fish@uct.ac.za

Applications may also be posted to:

Front of House Management Team
Baxter Theatre Centre
Main Road
Rondebosch
7701

Applicants must ensure that the title and reference number are indicated in the subject line.

Required Documents

Applicants must submit the following documents in one PDF file:

UCT Application Form
Cover letter
Curriculum Vitae

Application Form

Applicants must complete the UCT application form.

The advert states that the application form can be downloaded from:

http://forms.uct.ac.za/hr201.doc

Make sure the form is completed correctly before submission.

Reference Number

Applicants must use the following reference number:

E26616

The reference number should be included in the email subject line together with the job title.

Enquiries

Applicants may contact Baxter Theatre Centre using the following telephone numbers:

021 685 7880
021 680 3967

Website:

www.baxter.co.za

Application Closing Date

The closing date is:

20 June 2026

Applicants should submit their applications before the deadline.

Important Application Notes

Applications that do not comply with the listed requirements will be regarded as incomplete.

Only shortlisted candidates will be contacted.

Shortlisted candidates may be required to undergo a competency test.

Employment Equity

UCT is a designated employer and is committed to excellence, diversity and redress.

Preference will be given to candidates from under-represented designated groups in line with UCT’s Employment Equity Plan.

Personal Information Notice

When applicants apply for a position at UCT, personal information may be collected to assess applications, communicate with applicants and coordinate interview logistics.

This may include information such as:

Race
Gender
Nationality
Disability status
References
Qualifications
Criminal record checks
Credit checks for certain roles

Who Should Apply?

This opportunity is suitable for applicants who:

Have Grade 12
Enjoy working with people
Have good communication skills
Are fluent in English
Can speak another official language
Can work flexible hours
Can remain calm under pressure
Are interested in theatre, events or hospitality
Can provide good customer service
Are available for ad-hoc work from July 2026

iYouth Advice

Use your cover letter to show why you are suitable for a Front of House role.

Highlight experience or skills such as:

Customer service
Hospitality work
Event support
Communication
Teamwork
Helping the public
Problem-solving
Working under pressure
Punctuality
Professional behaviour

If you have volunteered at school events, church events, community events or hospitality functions, include that experience in your CV.

Frequently Asked Questions

Which organisation is hiring?

Baxter Theatre Centre, linked to the University of Cape Town, is hiring.

What position is available?

The available position is Usher.

How many posts are available?

There are 15 Usher posts available.

Is this a permanent job?

No. The posts are on an ad-hoc basis.

When does the appointment start?

The appointment is expected to commence on 01 July 2026.

What qualification is required?

Applicants need a Grade 12 certificate.

What is the rate of pay?

The rate of pay is R52.69 per hour.

Is previous experience required?

Previous hospitality or theatre experience is advantageous.

Where is the job based?

The job is based at Baxter Theatre Centre in Rondebosch, Cape Town.

How do I apply?

Email the required documents in a single PDF file to jerome.fish@uct.ac.za or post them to the Front of House Management Team at Baxter Theatre Centre.

What documents are required?

Applicants must submit the UCT application form, cover letter and CV.

What is the reference number?

The reference number is E26616.

What is the closing date?

The closing date is 20 June 2026.

iYouth Disclaimer

iYouth is not Baxter Theatre Centre or the University of Cape Town and does not charge fees for job applications.

Applicants must apply directly through the official application channels listed in the advert. Never pay anyone for an application, interview, competency test or appointment.

Final Thoughts

The Baxter Theatre Centre Usher vacancies are good opportunities for applicants with Grade 12, strong communication skills and an interest in theatre, events or customer service.