Programme Administrator (Cape Town)

Job description

Maintain programme documents and data

• Collate and capture data accurately into SIS and other platforms.
• Support audits by ensuring records are compliant.
• Keep track of student attendance and notify relevant parties of absences.
• File reports and attendance register accurately.

Manage programme documentation and academic progression tracking

• Maintain accurate programme records, monitor and track student progression, and escalate concerns to relevant stakeholders as required.
• Manage registration tracking, amendments, and academic risk monitoring processes.
• Conduct student consultations on curriculum progression and refer complex matters to the programme manager where necessary.
• Ensure timely reporting and tracking of academic progress and programme-related activities to support decision-making and compliance requirements.

Uphold communication and values

• Respond to emails and queries within 48 hours.
• Represent TSIBA’s values of support and integrity.
• Maintain confidentiality in student interactions.
• Foster calm and helpful programme environments.

Provide admin support

• Assist with organising classes, schedules and materials.
• Support communication between faculty and students.
• Provide support to the faculty and programme manager.
• Support curriculum guidance and provide career advisory assistance.

Requirements

Skills | qualifications

• Bachelor’s in business administration
• Experience in the higher education sector
• Proficiency in Google Suite

Unbelievable traits

• Detail-oriented
• Proactive
• Adaptable
• Communicative

Unbelievable Traits

• Detail-oriented
• Proactive
• Adaptable
• Communicative