Position: |
RECEPTIONIST, ADMISSIONS CLERK |
| Job Category: |
Other |
| Target: |
Student (undergraduate/graduate) |
| Salary: |
/ Yearly |
| Description: |
KEY OUTPUTS
Maintains client service principles to ensure client expectations are met.
Management of hospital telephone switchboard.
Liaison with client queries in an effective manner.
Opening the hospital at 5h30-5h45 each morning and receiving clients, patients, and visitors.
Contacting patients to offer information regarding e.g., time of admission and documentation needed.
Responsible for capturing pre-admissions.
Ensures correct admission and discharge of patients.
Management of payments made at Reception.
Assisting patients in obtaining medical authorisation or quotations, if required.
Billing and finalizing patient files.
Communicate with unit manager of theatre, Registered Nurse in Ward, and relevant doctors? rooms regarding cancellations or add on patients.
Filing of patient files when needed and arrange uplifting of files to Head Office.
Maintenance and care of the photocopy and label printers and computers installed in Reception.
Monthly banking.
Other additional administrative tasks as requested by manager.
REQUIREMENTS
1-3 years relevant experience in healthcare environment
Basic knowledge of Microsoft Office suite including Excel and Word.
Willingness to work shifts in accordance with the requirements of the facility.
Customer-centred mind-set that acknowledges the value of the customer
Solid knowledge and application of patient administration systems, policies, and procedures
The ability to work under pressure
Good interpersonal skills, the ability to deal with people and be in the frontline
Ability to plan and organise to ensure that work is completed in an efficient manner
The ability to identify and demonstrate company values
REWARDS
Your contribution to the company will be rewarded with a market-related remuneration package which includes membership of subsidised medical aid, provident funds, leave and a thirteenth (13) cheque.
APPLICATION
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Job Available in: |
Soweto |
Employer`s Country: |
South Africa |
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This job offer will expire in 60 day(s).
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