Media Operations Coordinator (Johannesburg)

Job description

The Media Operations Coordinator supports the operational management of media assets within Primedia’s Media Asset Management (MAM) environment. The role is responsible for the accurate and timely handling of media content across intake, processing, quality control, distribution, project support and archival activities.
The position ensures media assets meet established organisational standards and remain accessible, correctly managed and ready for their intended use. The role works under the direction of the Media Asset Manager and provides operational support to content-producing departments.

Content intake, ingest and asset structuring:

• Ensure incoming media is accurately ingested, correctly structured, indexed and supported by the required metadata, naming conventions and taxonomy.

Media processing, packaging and quality control:

• Process and prepare media to required specifications, ensuring content packages are complete and meet defined quality and delivery standards.

Distribution, delivery and archive lifecycle support:

• the accurate and timely distribution, delivery, archiving and retrieval of media assets, maintaining appropriate records and version control.

• Project support:

Operational and user support:

• Provide day-to-day operational and user support for media activities, assist with asset and workflow queries, and escalate issues requiring MAM Lead intervention.

Minimum required qualification:

• Diploma or certificate in media production, broadcasting, film, digital media, or related field.

Qualifications considered advantageous:

• Certification or training in video encoding, post-production, or media workflows.

Minimum years of experience:

• 1–3 years in a related role:
• Media operations
• Post-production
• Broadcast or
• Digital content environments

Additional role requirements:

• Strong attention to detail and ability to work accurately within defined processes.
• Good organisational and time-management skills.
• Ability to work independently within defined responsibilities and escalate issues appropriately.
• Exposure to media asset management (MAM) systems and file-based media workflows.
• Basic understanding of video and audio formats, including H.264, H.265, MP4, MOV and MXF.
• Working knowledge of media processing and transcoding tools, such as Adobe Media Encoder, HandBrake or FFmpeg.
• Familiarity with file transfer platforms and methods, including FTP and Signiant.
• Understanding of basic media quality control and file validation requirements.
• Ability to manage repetitive, process-driven tasks consistently.