Retail Store Assistant – Tygervalley Dis-Chem Pharmacies Limited Cape Town, Western Cape

Job Details

Division
Retail
Minimum experience
Associate
Company primary industry
Retail
Job functional area
Sales

Job Description

Dis-Chem Pharmacies Tygervalley store has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.

Minimum Requirements…

Essential:

Grade 12 / Matric
Basic computer skills (Word, Excel and Outlook). SAP.
Retail experience

Job Specification…

Manage and report all customer complements and complaints to management.
Establish a professional relationship with customers.
Ensure all customer stock queries are dealt with and resolved.
Maintain effective external communication with customers when they require feedback.
Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
Adhere to the customer turnover per hour rate as per company benchmark.
Manage the shorts and overs at the point of sale, including the floats.
Manage refund and return transactions.
Ensure that back shopping and returned goods are handled correctly.
Verify and review deliveries and invoices for total accuracy.
Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
Manage and control high risk stock
Prepare the run reconciliation on a daily basis.
Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
Maintain effective liaison between relevant parties.
Maintain effective document control including but not limited to float, petty cash, cash on hand.

Competencies

Essential:

Retail administration and operational knowledge
Team player, good customer relations
Leadership and management skills
Trustworthy and honesty
Ability to work under pressure
Deadline driven

Special conditions of employment:

South African citizen
MIE, clear criminal and credit
Driver’s license and/or own reliable transport

Remuneration and benefits:

Market related salary
Medical aid
Provident fund
Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Important:
Our sole purpose is to share new jobs in South Africa with our readers that seek employment. The job shown on this page, belongs to the Company as seen on the listing.

Retail Store Assistant – Tygervalley
Dis-Chem Pharmacies Limited
Cape Town, Western Cape
Permanent
Closing Date 13 February 2026