Technical Sales Support Engineer

An industry-leading company is currently looking for an experienced Technical Sales Support Engineer to join their team of professionals.

Key Requirements:

• Bachelor’s Degree in Electrical or Mechanical Engineering is preferred
• Knowledge and experience in the solar field is an asset
• Product experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is preferred
• Minimum 2 years of technical experience in the solar industry
• Excellent written and verbal communication skills required
• Excellent English skills, Afrikaans is an asset.
• Willingness to work in a fast-paced, customer-facing environment
• Ability to organize, prioritize and effectively multi-task daily and meet deadlines
• Assertive, confident and clear communicator – via e-mail, phone and face-to-face
• Proficient with desktop applications such as Windows & Office. ERP System Knowledge is an asset
• Experience with PV Design Software such as PV Syst, PV Sol etc.. is an asset
• Must have a valid state driver’s license

Key Responsibilities:

• Customer and end client lead generation and administration. Handling, maintenance and controlling
• of all lead inquiries through the various communication channels.
• Introduction and Consultation of new customers about IBC SOLAR, the company, its products and services.
• Technical selling, consultation and support of customers and in respect of the company’s PV products and systems in both – commercial and residential markets.
• Preparing PV designs in the company’s design software PV Manager for clients and end clients.
• Introduction of the results and preparation of end client quotations for systems.
• Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspects.
• Preparation of quotations, follow-up, product consulting and order confirmation to clients
• Commencement of technical on-site and telephonic support as well as site visits for assessments or energy audits to prepare a PV design.
• Support the Department Manager when implementing new products and services.

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, visit the Hire Resolve website: hireresolve.us or email us at Engineers@hireresolve.za.com
• Alternatively, you are welcome to connect with Lauren Le Roux, Kyla van der Westhuizen, Kaylee Kemm, Cailin Hunt or Ashleigh Whitehead on LinkedIn.